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New online consultation system

We are pleased to announce that we have moved to a new online consultation system called Digital Front Door from 4th September 2025.

This will replace the current system known as Patient Triage (you may also know it as Accurx).

To use this new system, you will need to know your NHS number, as this needs to be entered as well as your date of birth. The NHS website has a tool that will tell you what your NHS number is, if you don’t already know it. Please make sure to note this number down. 

The Digital Front Door is run by the company Blinx. This means you will receive email communications from no-reply@blinxhealth.com, and SMS (text message) communications from “NHS-NoReply”. Please be aware that this is not a scam and is the practice trying to contact you.

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Holiday clinics

Sefton’s Immunisation Team are holding clinics over the summer holidays for any primary and secondary school children who have missed an MMR (or any other vaccination for secondary school children only). 

To attend you can either:
•    book an appointment on 0151 247 6130
•    Drop in on the day (please note there may be a short wait depending on demand)
More information is available at www.merseycare.nhs.uk/our-services/liverpool/vaccination-and-immunisation  

Clinic dates:

•    Tuesday 5th August 2025 Litherland Town Hall Health Centre, L21 9JN 9:30-14:30
•    Thursday 7th August 2025 Linaker Family Wellbeing Centre, Southport PR8 5DQ
9:30-14:30
•    Friday 8th August 2025 The Hive, Bootle Strand Shopping Centre, (opposite the Coffee House) L20 4SZ 9:30-15:00
•    Tuesday 12th August 2025 Maghull Health Centre, L31 0DJ 10:00-15:00
•    Thursday 14th August 2025 The Hive, Bootle Strand Shopping Centre, (opposite the Coffee House) L20 4SZ 9:30-15:00
•    Tuesday 19th August 2025 Ainsdale Centre for Health and Wellbeing, PR8 3RJ 9:30-15:20
•    Thursday 21st August 2025 Linaker Family Wellbeing Centre, Southport PR8 5DQ
9:30-14:30

2025 Flu Vaccine Clinic for Over 65s

You are invited for your FREE Winter Flu Vaccine

Your flu vaccination has been ordered and is reserved for you at the surgery

For full information please click here

Quick and easy: Book Your Smear Test with 7-Day GP

Improved Patient Access

We’re pleased to announce that our patient triage service is available during core hours, from 8:00am to 6:30pm. Whether you call us or make a request online, we will be here to assist you so you don't have to call back tomorrow to provide your information.

This change is part of our commitment to making it easier for you to get the care and support you need, when you need it.

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Remember to order your repeat prescription ahead of Easter

With the Easter bank holidays fast approaching, NHS Cheshire and Merseyside is urging members of the public to order repeat prescriptions in good time.

Bank holiday weekends typically see an increase in people contacting the NHS 111 service for emergency prescriptions because they are running out of medication.

Last Easter, NHS 111 received more than double the number of calls from people across the North West who needed to order repeat prescriptions – 4,176 calls compared with 1,645 the previous weekend.

For any repeat prescriptions that are due over the Easter weekend – from Good Friday (18 April) to Easter Monday (21 April) – people should place their orders by Friday 11 April at the latest to ensure they can be processed and collected in time.

A quick and easy way to request repeat prescriptions is by using the NHS App. You can order your medication at a time that’s convenient for you and choose which pharmacy you would like to collect them from.

You can download the NHS App on your smartphone or tablet via Google Play or the Apple App Store. You can also access the same services in a web browser by logging in through the NHS website. If you’re struggling to get started, use the ‘Help’ button in the app or visit nhs.uk/helpmeapp.

Susanne Lynch MBE, Chief Pharmacist for NHS Cheshire and Merseyside said:

“If you take regular medications to manage a condition, don’t wait for your prescription to run out before making a request, as it can take time for your request to be processed by your GP practice and dispensed by your pharmacy.

“This is especially true during busy periods such as Easter, which is why we’re asking people to order their repeat prescriptions by Friday 11 April – earlier if possible – to avoid the risk of running out of vital medication during the bank holidays.

“Before making a request, please check what medicines you have at home and only order what you need to avoid unnecessary medicine waste, which costs the NHS around £300 million annually.”

As well as ordering repeat medications, the NHS App allows people to book and cancel appointments at their GP practice, view their health record and get trusted NHS information and health advice on hundreds of conditions and treatments.

Dr Fiona Lemmens, Deputy Medical Director for NHS Cheshire and Merseyside said:

“Many pharmacies will be closed or operating on reduced hours on Good Friday, Easter Sunday and Easter Monday, making it more challenging for patients to access medicines at short notice. 

“GP practices will also be closed during the bank holidays, so planning ahead by ordering your repeat prescriptions in good time will avoid you having to use urgent or emergency services over the break, which can put added pressure on already busy NHS services.

“If you need urgent health advice while your GP practice is closed and aren’t sure what to do, make NHS 111 online your first port of call.”

To find your nearest pharmacy and check their opening times, visit www.nhs.uk/find-a-pharmacy.

Urgent and emergency care services will be open over Easter. You should call 999 or visit accident and emergency (A&E) in the event of a life or limb threatening emergency.

For urgent health advice that isn’t an emergency, go to 111.nhs.uk, call 111 or access NHS 111 via the NHS App.

Pharmacies open over Easter in Sefton

The opening hours below are taken from the NHS Find a Pharmacy website and may be subject to change, please check with your pharmacy.

Good Friday opening

Easter Sunday opening

Easter Monday opening

SECURITY ALERT: Be aware of scam phone calls

There have been increased reports of scam phone calls to patients within Cheshire and Merseyside, with the phone number pretending to be from their GP Practice.

Scam callers are seeking to obtain both personal and financial information. Please be aware that patients will never be asked for your bank details over the phone.

Reporting suspected cyber crime

If you suspect a scam or fraud is taking place, please report it to: Reporting fraud and cyber crime | Action Fraud or call 0300 123 20 40.

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