Support for LGBTQ+ patients

Last Updated: Monday, 23 March 2026

Chapel Lane Surgery & The Hollies Surgery are supported by LGBT Foundation’s Pride in Practice service to improve the experiences of LGBTQ+ people accessing primary care services.

We are open to all and are dedicated to protecting diversity and equality.

We are here to listen to suggestions and feedback from our LGBTQ+ patients on their experiences with us.

If you have something you want to share or feel would help us in this process, please let us know.

It is important to us if you feel you feel able to share your sexual orientation, gender identity and trans status with us so that we may be able to offer the most appropriate support to you within our practice and refer you on to any relevant services if you may need them.

Please be assured that you can speak to any member of the team about this in complete confidence.

For more information on support and services available from LGBT Foundation please check out: https://lgbt.foundation/

For more information on Pride in Practice please email: pip@lgbt.foundation

Selection of LGBTQ+ support services

Zero Tolerance

This practice operates a zero-tolerance policy towards harassment and abuse of staff, patients, or other visitors. This includes (but is not limited to) sexism, racism, homophobia, biphobia, transphobia, and ageism, or harassment or abuse on the basis of disability, marriage or civil partnership, pregnancy or maternity, religion or belief.

Confidentiality Statement

We hold your patient records in the strictest confidence, regardless of whether they are electronic or on paper. We take all reasonable precautions to prevent unauthorised access to your records, however they are stored. Any information that may identify you is only shared with the practice team, or, if you are referred to hospital, to the clinician who will be treating you. We will only share information about you with anyone else if you give your permission in writing.

Equality and Diversity Statement

This practice believes in fairness and equality, and above all, values diversity. All staff have ongoing equality and diversity training and our equality and diversity policies are reviewed annually.

Screening for trans and non-binary patients

Trans and non-binary patients may not be invited to routine screenings and can miss out on important health checks.

Please ask a doctor or nurse to see if you’re due a screening andbook an appointment to discuss how we can make yourscreening most comfortable for you.

Prostate Cancer UK info for gay and bisexual men

Prostate Cancer UK offers specific resources for gay and bisexual men, acknowledging unique concerns around sexuality and relationships, with dedicated online community sections, specialist nurse support for sexual issues, and tailored information booklets on tests/treatment, emphasizing shared experiences and reducing isolation in an inclusive environment. https://prostatecanceruk.org/prostate-information-and-support/living-with-prostate-cancer/information-for-gay-and-bisexual-men

AND trans women: https://prostatecanceruk.org/prostate-information-and-support/risk-and-symptoms/trans-women-and-prostate-cancer